Terms and conditions

The agreement between you and ReachCard: what the service is, what you are responsible for, and what happens if something goes wrong.

Last updated 20 August 2026

These terms

These terms are the agreement between you and ‹Legal entity name› for the use of ReachCard. By creating an account or using a card, you accept them. If you do not, please do not use the service.

They should be read together with our privacy policy, which explains how we handle data.

What the service is

ReachCard provides physical NFC cards and a hosted profile that a card opens. A card is a pointer to your profile: you can change the profile at any time and every card you have handed out reflects the change.

Your account and your keys

  • You must give accurate sign-in details and keep your account secure.
  • Your recovery key cannot be reissued. It is not stored on our systems, and neither we nor anyone else can recover it or the data that depends on it. Keep it somewhere safe.
  • Anyone holding a card, or a card link including the part after the # symbol, can open the profile it points to. Treat a card link like a key.
  • If you lose a card, revoke it from your account. Revocation is immediate and permanent for that card.

Acceptable use

  • Do not use ReachCard to impersonate anyone, or to publish unlawful, abusive, deceptive or infringing content.
  • Do not attempt to access another person's profile, card or account, or to interfere with the service or probe it without written permission.
  • Do not resell or redistribute the service without our agreement.
  • We may suspend or remove an account or a card that breaches these terms, and will tell you why where we can.

Cards, payment and returns

Prices, shipping and delivery estimates are shown at the time of purchase. ‹Fill in: payment terms, delivery, cancellation and returns, and the statutory cancellation right that applies in your market.›

A card is a physical product; the profile it opens is a service we provide on an ongoing basis.

Your content

What you put on your profile is yours. You give us only the permission needed to store it, encrypt it and serve it to people who open your card. We claim no ownership of it and will not use it for anything else.

The ReachCard name, mark and software remain ours.

Availability

We work to keep the service available but do not guarantee it will be uninterrupted or error-free, and we may change or discontinue features. Where a change materially reduces what you have paid for, we will tell you.

Liability

‹Have a lawyer write this clause for your jurisdiction.› Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our liability is limited as set out here, and we are not liable for indirect or consequential loss, or for loss of data caused by the loss of a recovery key.

Ending it

You may close your account at any time. We may end this agreement if you materially breach these terms. On closure we delete your data as described in the privacy policy.

Governing law

These terms are governed by the law of ‹Country / state whose law governs›, and its courts have exclusive jurisdiction, without affecting any right you have to bring a claim where you live.

Changes and contact

We will update the date above when these terms change and tell account holders about material changes. Questions go to hello@reachcard.me.